At Pawz Off, we’re all about happy pets and happy humans.
Got a question? Need support? Just want to say hello?
We’re always here to help.

🤝 We Can Help With:

✔️ Order updates & tracking
✔️ Product questions & recommendations
✔️ Returns, exchanges, and general support

📧 How to Reach Us

Email: info@pawzoffpets.com.au
We aim to reply within 24 hours (Monday–Friday).
No bots. No runarounds. Just real help from a real Aussie team.

📬 Mailing Address:
Pawz Off
PO BOX 6548
East Perth WA 6892

💡 Need Quick Answers?

Before emailing, check our FAQs — we cover common questions like:

• Shipping & delivery
• Returns & refunds
• Product sizing & materials

Fast answers. No fluff. Just what you need.

🐾 Your Pet’s Happiness Comes First

We’re pet people too — so if something’s not right, we’ll fix it fast.
Reach out anytime — we’d love to hear from you.